Returns and exchanges

When you shop at Deadwoodstudios.com, you have the opportunity to return products within 30 days. Returned items must be in original condition, including packaging and labels.

If you paid using a credit or debit card, the refund for returned products will be issued to the same card. Refunds are processed as soon as possible and no later than 14 business days after we receive the return.

Please note: additional duties, taxes, or any other charges will not be refunded by Deadwood.

Return Shipping Costs

We offer prepaid returns through our international courier partners.

Return shipping fees vary by country and shipping method (Express or Standard) and are not covered by Deadwood. These costs will be deducted from your refund when the return is processed.

You can view the exact return shipping fee for your location before initiating a return under Return Fees by Country below.

You’ll be able to select your preferred return method when registering your return.

Register a Return

Please click here to register your return or exchange.
If you experience issues or can’t find your order, reach out to: customerservice@deadwood.se

Important Notes

Sale items – Non-EU Customers:
For orders outside the EU, “sale” items (i.e. discounted more than 20%) are final sale and not eligible for return.

Returns from outside the EU:

Be sure to clearly mark the parcel with:

1. The original tracking number from your order.
2. The reason for return ("return" or "exchange" is sufficient).
   This helps avoid customs charges. If Deadwood is charged for return customs fees, these will be deducted from your refund.

Return Shipping Costs by Country

Return fees overview