Frequently asket questions about before, during and after purchase.
Please email us at firstname.lastname@example.org and make sure to instruct on the email subject line the product you would like to have an inquiry about. We will get back to you within 1-2 days during weekdays and 2-3 days on weekends.
Once the order is placed, you will receive a confirmation email with all order details and an order number directly to the email address provided during checkout. Order processing and fulfilment takes approximately 1-2 business days. You will then receive an email confirming shipping and tracking number. Shipping time depends on the shipping speed selected at checkout.
We offer a range of different payment types depending on what country you are in; such as Klarna, Paypal as well as all major credit cards. Read more about payments here.
We ship to most countries globally with very few exceptions. If your shipping destination for some reason is not supported at checkout, please make sure to reach out to email@example.com.
All of Europe 1-2 business days
US and Canada 1-3 business days
Rest of the World 1-4 business days
Delays may occur during peak seasons or due to extraordinary circumstances.
Yes in some countries. Read more under shipping about what countries and select Pick up in store as shipping option in checkout.